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Artificial intelligence is the future of finance, suggests Oracle study


In the finance market, artificial intelligence (AI) and machine learning encompass everything including chatbot support personnel to corrupt practices identification and work automation. According to Insider Intelligence’s AI in Banking report, the vast majority of businesses (80 percent) recognise the significance of AI.

Artificial intelligence (AI) acknowledgement by financial institutions (FIs) would be speeded up by technological advancement, increasing consumer acknowledgement, and changing legal frameworks. Financial firms that use AI can benefit immensely from their clients by allowing them to interact with their accounts and asset planning services 24.7 days a week. 

How Artificial Intelligence serves as the future trend?

As the Oracle Money & Machines powered that 70% of Americans prefer robotic systems to human beings for financial management, we scrutinize how artificial neural networks are intending to increase the image of financial investment companies. Furthermore, in order to be effective enough with emerging tools and applications used by companies, users must have a consistent understanding of the principles. Oracle service bus training and machine learning training will help you to build those capabilities that a real human requires.

Artificial intelligence is the future of finance

Over the last few years, technologies such as artificial intelligence (AI) and machine learning (ML) have had immense trust and believe in the industrial robots to optimise and simplify their tasks. In 2020, Oracle will conduct a nationwide study of 9,000 customers and business leaders from 14 countries, such as the UAE and Saudi Arabia, to analyze the impact of the coronavirus on family economic concerns, trust in automated finance tools, and also how their relationship with money has changed. The results were observed in the Money & Machines report, which was co-created with the innovative technology firm.

Trusting of technology:

While 70% of people involved said that they would recognize a robot more than that for a way to represent their businesses, 79 percent of enterprises leaders have said they will recognize a robot more than just a person who runs their businesses, and 81% stated robotic systems would outshine anybody else’s business activities.The enhanced trust in industrial robots is mainly the result of technological advancements, particularly cloud integration that have benefited from AI, deep learning, the internet of things (IoT), and cryptocurrency.

For the 94 percent of business corporate executives who assumed robots could enhance the productivity of their banking firms, developing systems were most efficient at identity verification (41%), auditing (33%), and executing cost-benefit analyses (20 percent).The three top strategies which robotic systems could even help business executives, according to the research, are sensing fraud, generating invoices, and cost/benefit evaluation,” said Swami Natarajan, Strategic Accounts Program Leader and Business Applications, ECEMEA at Oracle.

Customers had seen commitment in automatons for handling their financial affairs, especially for identity verification, expense, and generating good financial sector investments, he resumed.

How businesses to adopt the cloud strategies

  • Presenting the companies in UAE and Saudi Arabia Natarajan states that several companies are now using Oracle Enterprise Resource Planning (ERP) applications,’ AI functionalities for scheduling the accounting tasks such as invoice acquisition, bank reconciliations, inter – company accounting, and restructurings.This emberse the business deviate significantly to greater productivity.
  • Natarajan states that the UAE transport and logistics behemoth DP World, despite of the tough times, uses the Oracle Fusion Cloud Applications by maintaining the 53,000 employees, 128 logistics businesses, and 90 shipping ports and ports around the world. Due to the pandemic situation, work is mostly done in remote locations as the chief executive officer of the logistics and technology department.
  • Another UAE-based company i.e Emirates Driving Institute (EDI) that mainly uses the Oracle Fusion in 2020, albeit in an entirely different industry. EDI moved critical business processes in financial institutions, human resources, and transportation to the cloud, allowing for full wireless connectivity to all operational transactions, increased consistency, enhanced customer insights, and additional security.
  • Furthermore, Arabian Centres Company, the country’s largest mall owner, developer, and operator, has used Oracle Fusion Cloud Applications as a portion of its key organisational change to improve operational effectiveness, improve omni-channel user experiences, implement fresh services, and start preparing a digital-ready workers in Saudi Arabia.

Humans will be able to simply react to marketing techniques based on the latest customer behavior data using Oracle Cloud Applications, reducing costs, innovating new things, and strengthening predictions.

Even more the cloud applications will simplify global HR, people management, and payroll, while giving management a detailed, real-time view of Arabian Centres Company’s finances and operations.From the customer’s point of view, the Oracle Fusion Cloud Customer Experience (CX) uses artificial intelligence (AI) to align back- and front-office applications around consumer preferences, digitally transforming both acquisition and retention processes.

Recently, there’ve been business processes where AI has made progress in finance departments,” Natarajan explained. “This is classified as intelligent process automation (IPA), which is essentially Artificial intelligence robotic process automation.”

Fraud detection:

  • As Per the Oracle report, the challenge that businesses most rely on automatons to complete is fraud detection. And here is an example of how this can be applied in a corporate environment. “In the accounting department, the Oracle ERP Cloud platform, which involves AI and ML capabilities, will also continue to search for unconscionable cloud – based solutions.It would also seek for repetitive suppliers and investigate any unauthorised access to customer requirements.
  • It is an explanation of split and duplicate purchase orders (POs), which are a prevalent source of frustration for chief procurement officers. The ERP Cloud app can also track items purchased from non-preferred providers, scrutinize POs, and track any intermodal charge inconsistencies.
  • There are also some instances of how industrial robots can maintain records of all transactions and alert financial services representatives before they occur to reduce forgery. AI and machine learning are critical in risk management and the development of a risk intelligence culture and identity in the finance department.
  • According to Lalchandani, three major factors influence ICT spending in banking and finance companies that rely on technology to achieve this goal: “Digital finance, which focuses on digital economy and has culminated in projects such as digital-only banks, division digitization, and digital wallets; and data-driven finance, which also relies on perfecting information to optimize performance.

The cloud has completely changed the formula for a high purity premium service, attempting to make it very available to SMEs. ” A further example of cloud ERP tools over traditional on-premises models, he appears to believe, is connectivity to cutting-edge AI, machine learning, IoT, and blockchain tools, which have “modernized the erp system world.”

CFOs in SMEs are now looking for specific cloud apps that depend on the public cloud and primarily deliver cost-of-ownership efficiency improvements while not jeopardizing data security and sovereignty.

Results drawn from the corporate finance sectors:

According to Lalchandani, increased organizational effectiveness through automated processes has long been such a component for companies in the financial sector. “A top bank in the UAE, for instance, has over 300 bots that handle over 100,000 transfers per day.

COVID has elevated the effectiveness of technology, and digital technology endeavours in this business sector are accelerating as never before. According to IDC, by 2022, “digital coworkers” AI Powered, robotics, and IPA will have simplified or augmented 45 % of repetitive work activities in huge corporations worldwide, human advancement collaborative work.

Even though he anticipates a few economic sector layoffs as a consequence, he also predicts companies retraining and redesigning their employees as part of the automated systems brought by AI, machine learning, IPA, and RPA to fraud detection and data security; product audit and sales support; and customer service.

Finance procedures were not always easy, precise, time-consuming, or reliable, allowing for rule-based activities to take place. People who may be long and complicated and necessarily require AI strategic decisions and improvement. Ultimately, as the world economy progresses, financial institutions, according to Lalchandani, are reconsidering their financial and professional plans.


The better future of the financial sector will be defined by enhanced interaction and personal cooperation. Business owners may be able to provide good customer satisfaction, produce new markets, increase productivity, and improve efficiency through machine learning and data intelligence as innovation transcends all facets of life.

Author Bio:

VarshaDutta Dusa - Senior Digital Marketing professional & Content writer

I am VarshaDutta Dusa, Working as a Senior Digital Marketing professional & Content writer in HKR Trainings. Having good experience in handling technical content writing and aspires to learn new things to grow professionally. I am expertise in delivering content on the market demanding technologies like ServiceNow Training, Oracle Service Bus Course, SQL Server DBA Course, Elasticsearch Course, Jmeter Course, Kibana, ServiceNow HR Service Management etc.


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