Over the recent decades, technology has changed so much about the way the world functions. Humans interact with their environment so differently than they used to 50 years ago. When it comes to the task of online shopping, here are four ways that technology has made it even more convenient.
Rewind 5 or even 10 years ago, and you would’ve had to switch from your smartphone to your laptop or desktop computer for a website to fully load. Many websites didn’t even allow you to checkout when you were connecting with a smartphone. That has changed completely. People are more capable than ever before to checkout conveniently from their smartphone
Years ago, many people lived by the rule of only using their credit cards for online shopping. This was to ensure that, if they were hacked, the hacker didn’t have access to their bank account. Nowadays, online shopping from USA businesses has become more secure. People are readily trusting websites with their personal bank account information without a thought because the threat level of hacking is so low.
Life has gotten a lot more convenient with the express checkout feature. Many websites are offering this feature for their loyal customers. You can simply save your card data and hit express checkout when you want to purchase something. No more having to re input credit card information or your address every time you want to order something. Express checkout requires one click of the button, and you can have the item on its way to your home.
When people are shopping online, they tend to have questions regarding the products that are offered. Many will enlist the help of a chatbox to get a quick answer to their question. Instead of having to pick up the phone, visitors can easily type in their questions and get an instant response from the chatbot AI. This is super convenient for the busy person who doesn’t have the time to call or spend forever waiting for a virtual customer assistant agent.
Technology is growing at an exponential rate. People are putting more trust into their online shopping experiences. With so many added features like the ones above, online shopping has become a new norm. With so many recent changes in online shopping convenience, it’s expected that there are going to be many more to come over the coming years.