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Category Archives: Customer Service


Remember when people used to refer to the phrase “voice of the customer” as a metaphor? We treated it as a kind of a concept that companies explored to make better products. Now, we can literally hear and understand what customers are saying with Read more…


Just imagine that your kitchen sink isn’t draining and you have a bundle of dirty dishes lined up to get cleaned. Even imagining such a scenario is giving panic right? Probably the first thing that you will do to tackle such a situation is Read more…


Online streaming services have indeed replaced traditional TV in the modern world. Further, one of the most annoying aspects of conventional TV (commercials!) has been demolished by the various streaming services. In 2020, however, the demand for streaming services has skyrocketed because almost all Read more…


  Dating industry is growing at a tremendous rate. Majority of people are using different apps to find a casual date or a partner. Out of various apps, Tinder and Coffee Meets Bagel; both have become too much popular.   So, various people are Read more…


Have you seen a successful business without social media account in today’s world? Is it really playing a big impact in the success of the next billion-dollar companies? In this article, we will try to find out the answers to these questions. These days, Read more…


Customer service departments of big companies engage with thousands of customers every day. Each interaction holds importance and the company can use it for their benefit. But the increasing number of these interactions means it is impossible to look at each one of them Read more…


Think of a day without your phone? You will feel as a body without soul, right! Whether it is an act of employing a cab, reenergizing your phone, buying a pizza or buying online, you will instantaneously reach for your mobile phone. Smartphone is Read more…


Bangalore, July 02, 2019: 3i Infotech Limited (BSE: 532628, NSE: 3IINFOTECH), a global Information Technology company, showcased its advanced Financial Crime Detection and Management Solution AMLOCK at the recently concluded ACAMS 7th Annual AML Risk Management Conference in New York. AMLOCK enables banks and financial institutions Read more…


Identity theft is a loss of personal data due to scam or criminal activity. It has become common in today’s internet world. Your job does not end after buying the best wifi internet connection. You have something more to focus on. The personal data Read more…


                                                        Source: Mobisoft Infotech Wearable healthcare technologies are playing a paramount role in the enhancement of healthcare industries. These devices can be worn on or inside the body to keep track of certain health condition at regular periodic intervals. Wearable devices are a great boon Read more…

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