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Category Archives: CRM

Latest and updated articles
Latest and updated articles

Best and latest posts on CRM.


Introduction These days almost all jobs need a basic knowledge of computers, even most jobs require software skills from intermediate to advanced level. They may contain commands on particular softwares, applications and also devices. Pegasystems is one of the popular software companies, which develops software for CRM, DPA and BPM. Recently pegasystems launched pega academy to help clients and partners Read more…


With the help of technology innovation, you can now implement more effective strategies to grow your business. CRM and ERP systems are among the best systems you can integrate with your business. Are you curious about CRM and ERP systems? Learn more about these 2 systems and know which do you need. CRM defined CRM stands for Customer Relationship Management. Read more…


We are living in a modern and highly digital age. This means we have access to numerous inventions and technological innovations. The best part about them is they aren’t just making our personal lives easier, but professional ones as well. In particular, digital improvements help entrepreneurs not only get their business up and running but also develop its potential. If Read more…


Reputation is everything to a business. In an era where customer reviews can make or break a brand, having a dependable customer service team can turn an up-and-coming company into a trusted name. The key is to build your presence across different channels at critical points of the customer journey, whether the person on the other end of the line Read more…


In this era of technology, artificial intelligence (AI) and machine learning (ML) are becoming useful tools to optimize operational models and automize business operations to serve with efficiency. From manufacturing companies to service industries, and from business applications to CRM software, AI and ML are enhancing functional business elements inevitably by submerging its intelligent algorithm and actionable intent on them. Read more…


No doubt, the Real Estate plate is full between fielding client calls and rushing off to home showings. So in this busy and hectic schedule, you need to work smarter, not harder. Thus, it would be best if you had a CRM for real estate agents. Real estate professionals can also use it to develop lead generation programs based on real Read more…


Microsoft Dynamics CRM (customer relationship management) solution, is being used by both small businesses and industry leaders more and more each day. Its popularity can be attributed, in part, to its ability to improve automation and forecasting and create more efficient administrative processes. Unlike other out-of-the box solutions, Microsoft Dynamics is also highly customizable, and can be deployed to benefit Read more…


Thousands of enterprises around the world are using Microsoft Dynamics ERP (enterprise research planning) solutions to improve and grow their organizations. Microsoft Dynamics ERP solutions work well and offer a number of benefits for most businesses. This technology is used in a variety of industries and business models, and the solutions it offers are easy to use and implement. The Read more…


Zendesk is a service-first CRM company that offers an array of software solutions to improve customer service and foster strong customer relationships. It’s easy to use interface, quick set up, and APIs make it quite popular among businesses of all sizes. There are many factors that should be taken into consideration before you finalize one. Selection Criteria When It comes Read more…


Digital technologies such as Blockchain are flagbearers of a new era of productivity in banking and financial institutions. Besides this, an increasing number of industries, such as consumer goods, aerospace and defense, and healthcare are adopting Blockchain to push their boundaries of novelty. Even at a nascent stage, the technology has caused disruption across diverse sectors. Its features such as Read more…


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