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5 Ways the Pandemic Changed How We Do Business


If you’re like most people, you’re probably sick of hearing about the pandemic. Unfortunately, the unexpected spread of Covid-19 caused a significant shift in just about everything, from interpersonal relationships to how we do business. In this post, we’ll take a look at five ways the pandemic changed how we do business.

1. Remote Work

One of the biggest shifts that took place during the pandemic was working from home. Almost any business that could provide remote work options did so, and many found that it improved employee satisfaction. Remote work is popular with workers because it eliminates the time wasted by commuting and allows people to work wherever they’re comfortable.

2. Contactless Payments

When the pandemic happened, many businesses started allowing contactless payment options as a health precaution. Point-of-sale (POS) systems, cash, and credit cards are all vehicles for transferring germs, and we’re all still hyper-aware of the need to avoid germs. That’s just one reason that contactless payments are still trending, even though most businesses have moved on from a pandemic mindset.

3. Delivery Services

For businesses that provide physical products, having a delivery option has become imperative. While most big box stores have always had online ordering, now everyone is hopping on board. The trend toward ordering delivery started with quarantine and people needing to stay home and avoid public spaces. But it turns out that ordering groceries or meals from your phone is convenient even without a pandemic.

4. Online Presence

Speaking of ordering things online, having a website and social media presence has become a bare minimum requirement for even the smallest businesses. If people can’t find you online, you might as well not exist. That’s probably the most notable way the pandemic changed how we do business.

5. Futureproofing

Futureproofing is a somewhat arrogant way of phrasing what’s really a trend in managing “what if?” scenarios in business. The pandemic took lots of people by surprise and permanently changed many markets. Futureproofing attempts to anticipate future events and build a business model that can rebound quickly. One example of futureproofing is having multiple avenues of income so that if one market gets hit, the others can sustain the company.

Hopefully, these tips can help you make the most of this post-pandemic economic climate. Focus on making your product as accessible as possible to your target audience in order to stay successful.


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