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Tag Archives: AI Chatbots


There is a new teacher in town. You may not have met them in person. May not have seen them on LinkedIn or any University bulletin boards. It is very unlikely any of the existing teachers know about them. Because the new teacher does not has a physical existence. It is a chatbot. A product of Artificial intelligence (AI) and Read more…


Remember when people used to refer to the phrase “voice of the customer” as a metaphor? We treated it as a kind of a concept that companies explored to make better products. Now, we can literally hear and understand what customers are saying with smartphones, chatbots, voice assistants, smart home appliances, and other IoT devices. This data, like many other Read more…


With the advancement in technology, businesses are leveraging AI-powered chatbots to enhance their customer experiences. To successfully implement an AI chatbot for your business, you need to understand the pros and cons of using it. Let’s take a look at some of the important ones. Pros of Using AI Chatbots AI chatbots help you interact with various customers simultaneously. Regardless Read more…


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