Guest Post | Advt. | Query:

Total Legal Solutions nears its goal of a paperless service with Proclaim Case Management Software solution

After initially looking to work with Eclipse on file transfer functionality only, Total Legal Solutions realised it could receive huge efficiency gains from a fully integrated case management system

“We’ve experienced phenomenal growth over the last year and Proclaim has seamlessly scaled with us. Thanks to the high level of automation built into the system we’re now in a position to process larger volumes of cases, and at a much quicker rate.

“In the future we’re aiming to focus further on our expansion, and move towards a fully electronic service, including the creation of virtual mail rooms – and with Proclaim we have the scope to do this, whilst simultaneously streamlining our core business offering.”
Simon Wadlow, Business Development Manager at Total Legal Solutions

Total Legal Solutions offers a nationwide costs and claims service for the Insurance and Legal sectors. Based in Sheffield, the firm provides clients with cost services from bill drafting and negotiations to points of dispute and advocacy. Total Legal Solutions prides itself on its reputation and ability to deliver an entirely bespoke service to each client depending upon their specific requirements.

Since its inception, Total Legal Solutions has experienced a rapid and substantial growth, originally starting with 4 employees and expanding to 13 full time and 24 self-employed in just 18 months. In line with this, the firm needed a system to centralise the way the team worked, and ensure staff could continue to meet client expectations and deadlines.

Additionally, as a number of its clients were already Proclaim users, the team knew it would be extremely beneficial to offer a paperless Proclaim-to-Proclaim file transfer process.

After initially looking to work with Eclipse on file transfer functionality only, Total Legal Solutions realised it could receive huge efficiency gains from a fully integrated case management system, whilst keeping the business in line with law firm regulations.

With previous knowledge of Proclaim, the firm knew of its capabilities, as well as the ease in which it could be adapted to fit in with business requirements and the staff’s way of working. After an initial discussion, Total Legal Solutions implemented the Proclaim Costs Drafting Case Management system.

Since implementation, Total Legal Solutions is benefiting from high levels of automation across all aspects of its case handling, eliminating a number of the administrative tasks inherent in bill preparation, including layout, calculation and red line bill production.

As a number of costing firms have different methods of working, it can often be an extremely fragmented process, all the more challenging when on-boarding new staff members from other firms. With Proclaim, Total Legal Solutions now has the confidence to know fee earners can be seamlessly introduced to the system, resulting in a centralised way of working throughout the firm.

Additionally, the in-built history screen for each case means staff benefit from an at-a-glance view of every action taken, in date order, rather than looking through various paper files across desks or filing cabinets. Taking this further, the diary and task list functionality ensures deadlines are never missed and enables any member of staff to schedule an automatic reminder at a given point in the future, either for themselves or another member of the team.

Perhaps most importantly, Proclaim’s file transfer functionality has driven Total Legal Solutions closer to its goal of operating as a paperless business. Since implementation it has saved days’ worth of painstaking administrative work, and for those clients also operating electronically, it has essentially eliminated the need for DX services as instructions can be received and work commenced within minutes, ultimately serving to greatly reduce turnaround times and increase efficiency.

Case Study highlights

  • Comprehensive Costs Drafting Case Management system
  • Seamless Proclaim-to-Proclaim file transfer
  • High levels of automation
  • Greatly enhanced turnaround times

For further information, please contact or
Alternatively, call 01274 704100 or visit

Have any Question or Comment?

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Twitter @TechRecur

…… ……. … …

……… …. …….



For the 2012 MLB period, we found an totals forecast Joao’s Renowned Over/Under João Zorro Gonçalves, Zcode Totals Pro, System of the time with progressions that have been successful over 98 98% ... We eventually perfected our over/under program ( Zcodesystemexclusive ), although it h-AS has brought years of investigation. Five Steps to Making a Winning MLB Method: 1. Execute appropriate cash management tools. 2. MLB rules that are comprehend. 3.Extensive testing back to make sure successful longterm results ...


There is always a challenge when you're dealing with the Foreign Exchange Market. That's just the nature of the beast. The best thing you can do is to learn about how the market operates as a whole so that you will be ready to meet these challenges. iq option penipu Never be misled by any profit gains in binary options. This is the number-one way traders end up losing their money and ultimately failing. Remember that the same things that make you laugh can make you cry in this market, and you can lose that $700.


Learning Polish has never been this fun and easy as with our podcasts Learn Polish with Polishpod101 Start today and become conversational in Polish in no time


The Best Website Agen Poker Resmi Terpercaya come join


Do you need edmonton phone systems service ? Call complete communications today!

……… ……… .


High-tech solutions for easy start-up of your IPTV/OTT-business