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Research shows that the key to increasing profit lies in improving customer experience. However, dissecting and identifying customer experience issues isn’t always as straightforward as you’d think. Sometimes obvious solutions don’t work, and your customers, despite your efforts, still aren’t happy. This is where data analytics and big data come in. Big data isn’t just the marketing industry’s latest buzzword. Read more…

Salesforce implementation is more than just plug and play. It is an extensive and complex process that involves setting up a system that is both compatible with your current business operations and also adaptable to future operational goals. To make sure you get the most out of your CRM software it is crucial to hire a Salesforce consultant. Salesforce consultants Read more…

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