This integration enables SMEs to turn their Gmail into a desktop enterprise phone.
Voz-Telecom utilized the Centile Telecom Applications’ ISTRA platform in order for this to be possible. Through this implementation Voz-Telecom has developed, via Google API’s, a telephony application into Gmail that provides an interface with Enterprises’ business solutions of companies. This evolution aims to strengthen the competitive advantage of Voz-Telecom by offering an innovative and convergent offer, but also an alternative to Microsoft. With this in mind, Voz-Telecom targets to offer SMEs a new generation communication solution that promotes productivity and collaborative work.
Accordingly, with this application deployment Voz-Telecom’s customers are now able to access powerful unified communications features such as:
- The integration of all ISTRA enterprise contacts to Gmail environment in WebRTC
- The possibility to call from Gmail
- The display of the caller emails on incoming calls
- Click to call from Gmail from any user terminal
- The use of videoconference, audio conference and screen sharing tools
- The access to video calls via Google video and calls recording
- The tracking of missed, received and made calls history
All these features are available through the ‘phone-g-net’ application, for any type of audience and from an attractive and easy to use interface.
With this innovative implementation, Centile Telecom Applications once again demonstrates the key role of the ISTRA platform in developing disruptive services by combining telephony, collaborative work and unified communications globally. A true partner for operators, ISTRA solution is a key link in their competitiveness.
Xavier Casajoana, CEO at Voz-Telecom explains: “We were looking for a partner who could accompany us in the evolution of our offer. We turned to Centile Telecom Applications, our historical partner, for its industrial approach, the flexibility and the openness of its ISTRA solution which allows to create disruptive services and in our case, to closely combine telephony and Gmail environment. Our customers can therefore access new benefits and experience a more fluid and user-friendly work experience”.
About Centile Telecom Applications SAS
Centile Telecom Applications (www.centile.com) is the leading European developer of unified communications platforms for operators and integrators. The Centile Any3 architecture – Any service, over Any network, on Any terminal – addresses the needs of businesses and operators seeking to deliver advanced professional communications services to fixed and mobile users independent of the device they’re using or the network they’re connected to. In the fast-moving market for fixed and mobile communications, Centile ISTRA solutions offer customers the flexibility and agility to rapidly develop innovative new services in response to ever-changing customer requirements. Centile has been awarded the Frost & Sullivan “Cloud Communication-Value Price/ Performance Leadership” and the 2017 Internet Telephony Product of the Year Award.
Voz-Telecom (www.voztele.com) specializes in cloud communications (‘UCaaS’) and is market leader in IP telephony within the Spanish small and medium-sized company sector. Since it was founded in 2003, it has been at the forefront of our country’s migration of telephony and communication systems to the “Cloud”, offering services through a specialized distribution channel and with nation-wide presence. Voz-Telecom supplies SME’s with a set of managed services which address a company’s main communications and IT needs. Up until this time, these types of services were only available to large corporations, as their design and implementation depended on large investments.
Tel: +33 6 74 68 37 93
Centile Telecom Applications SAS
Tel : +33 4 97 23 12 65