Strategic Relationship Expands Global Availability of Market Leading Co-Browsing Solution
“We are thrilled to be partnering with Focus Solutions” said Luc Haldimann, CEO of unblu. “The Financial services industry goes through a major transformation adapting their business models to an online world. The combination of our technologies will provide financial services institutions with the unique ability to differentiate their service portfolio from other market players. Increased sales against a backdrop of superior customer engagement will be the logical consequence.”
The integrated solution allows Financial Services institutions to create automated customer journeys for the client consultation process, which seamlessly combine a self-service and a personal advice dimension. This approach creates a unique and personalized customer experience, combining a system driven level of personalization with personal guidance of a client advisor.