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Tryzens delivers Salesforce Commerce Cloud integration for UK Click & Collect start-up HubBox

Tryzens selected to develop integration solution for the Salesforce® Commerce Cloud platform, to enable innovative start up HubBox to service retailers such as Jack Wills to offer 2,000+ additional collection points as a delivery option for their customers, increasing customer choice and convenience.

Tryzens has successfully completed the development of a pre-built integration or ‘cartridge’ for innovative UK start-up HubBox, which will enable Salesforce Commerce Cloud users to reduce the time to market for the new delivery start-up. With more than 100 retailers already deploying HubBox as their Click & Collect solution, British fashion brand Jack Wills has become the first Salesforce Commerce Cloud customer to sign on to the service following the development of the cartridge with Tryzens, rolling out across the UK in time for the peak season.

HubBox is a new breed of delivery service that has developed a huge, nationwide network of Collect Points, so that retailers can increase their Click & Collect coverage significantly with very little effort. HubBox’s Collect points are based in trusted local shops, like dry cleaners and pharmacies, providing customers with the greatest convenience. This is ideal for consumers as they no longer need to worry about being at home to receive a delivery or parcels going missing at the office.

HubBox enables retailers to offer Click and Collect without changing their preferred or existing fulfilment and courier services. As well as expanding the reach of an omnichannel retailer, the service is suited to retailers without brick and mortar stores, providing a physical presence from where customers can pick up their shopping at their own convenience. For HubBox, Tryzens’ integration is a critical competitive advantage in the world of delivery providers, as squeezed retailers are increasingly focusing on rapid implementation of new services in order to stay ahead.

This integration will enable retailers to offer HubBox to customers during checkout on their eCommerce sites, quickly and seamlessly. Instead of a lengthy integration process that is bespoke to each retail user, the cartridge uses pre-written code and best practice to make deployment easy.

Greg Straw, Partner Manager at Tryzens, said: “When we first started talking, HubBox were seeing great growth in the Magento eCommerce platform space, but had yet to make ground in the Salesforce Commerce Cloud market. We quickly realised there was an excellent opportunity for a partnership. With our knowledge of the Salesforce Commerce Cloud space, and HubBox’s unique offering, we could bring something quite different to retailers in that market. Having a cartridge ensures that retailers such as Jack Wills can offer a convenient delivery option without extensive technological implementation or custom coding to integrate Salesforce Commerce Cloud with HubBox’s unique system.

“We’re working more and more with innovative technology companies through our partner network, and there’s a huge mutual benefit to doing so. For the technology company; they get access to our multi-platform expertise and a pre-built integration which saves about 90% of integration time and removes a big barrier to sale. Many retailers we speak to simply won’t work with tech companies that don’t have a pre-built integration. For us, we get the opportunity to work with some of the newest and dynamic tech companies in the market, this is one of the ways that we keep our retail clients ahead of their competition and enable them to see double digit year-on-year growth.”

Sam Jarvis, Founder & CEO at HubBox continues: “We selected Tryzens after a competitive tender to develop the cartridge. We have seen a significant increase in success with Salesforce Commerce Cloud retailers and shorter sales cycles pivoting on the availability of the integration, so it’s an important promotable asset for us as an emerging tech company. The investment is already paying off as we’re about to launch on another three significantly sized retailers; it’s unlikely we would have seen such rapid expansion without the cartridge to aid our conversations. We expect to grow our business with Salesforce Commerce Cloud platform users considerably over the next few months.”

“We know that for consumers, providing multiple delivery options and convenience at checkout is essential – it’s one of the key variables that determines a purchase. A retailer’s delivery proposition is now a clear opportunity for differentiation, and our customers see both increased customer loyalty and improvements in conversion rates, irrespective of their size. We’re really excited that the Sales Commerce Cloud integration will enable us to extend these advantages to even more retailers” he added.

About HubBox
Founded in 2015, HubBox provides online retailers with a market-leading Click & Collect technology solution. It enables retailers across all major ecommerce platforms to offer a network of pick-up points to customers at checkout, without changing courier.

Managing a nationwide network of over 3000 collect point locations, HubBox provides a rapid to integrate Click & Collect solution for some of the UK’s largest brands in ecommerce, including Warehouse, Jack Wills and Joy.

About Tryzens
Since 2004, Tryzens has been trusted by retail and technology’s biggest names as an independent expert to plan, implement and maintain eCommerce systems and to optimise retail performance through systems & services.

Tryzens enable its clients and partners to leverage efficient, effective and reliable retail solutions that carry the promise of a positive and unified experience that in turn delights their customers, builds loyalty and drives growth.

From concept to outcome, Tryzens offer a range of services to enable retailers to Plan, Build, Run and Enhance their eCommerce offering throughout their multi-channel development, whether starting in-store or online.

Editorial contacts
Richard Merrin
Spreckley Partners
+ 44 207 388 9988

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