Thenue Housing Association Launches New “Self Service App”


Thenue Housing has launched an exciting digital “app” which will provide a new way for customers to engage with the Association. The totally free Self-Service app uses the latest software from 1st Touch (www.1sttouch.com) to offer a range of services via phones or tablets.

Thenue is hailing the app as “great digital advance” and says it is part of its Digital Strategy to ensure that people can contact the Association as easily as possible. Thenue will retain all its existing methods of making contact with the Association, with which many of its customers are already familiar.

Thenue App
Thenue App
Brian Gannon, Thenue’s Head of Housing and Community Regeneration said: “Thenue has been developing its Digital Strategy which sets out in detail how we will maximise our residents’ access to the internet by supporting and encouraging them to go online.

“We also want to operate as efficiently as we can in line with our ongoing desire to deliver Value for Money in everything we do. The App is a brilliant way of moving forward digitally.

“Thenue also believes that by providing our own online services for those customers who regularly use the internet, we will free up our staff resources to better assist those tenants that need one to one support from us.”

The 1st Touch App is fully integrated with Thenue’s back-office housing management system which means tenants can view up to date transactions on their rent account and their repair history. Customers will also be able to report a repair, make a neighbour complaint and make a whole range of service requests – all of which immediately appear on Thenue’s system for action by staff.

Greg Johns CEO of 1st Touch welcomed Brian Gannon’s comments adding, “Thenue is widely respected as one of the leading lights among housing associations in helping its customers embrace digital advances. We are very impressed with all it is doing to support both customers and communities.

“Particularly impressive is the Association’s hugely successful Smart Communities initiative which aims to encourage people of all ages to embrace new technology and learn digital skills such as using the internet including using our self-service app.

“Supporting digital customers’ access is an important element of Thenue’s strategy and we are delighted that they have chosen 1st Touch to supply their Self-Service app which will drive both customer service and efficiency.”

Have any Question or Comment?

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

::::::::::::::::::::::::::::::::::6733:::::::::::::::::::::::::::::::::;;

:::::::::::::::::::::::::::::925:::::::::::::::::::::::::::::::

TRIO STEEL IS ONE OF THE MOST TRUSTED BRAND AND LEADING EXPORTER AND SUPPLIER OF CARBON STEEL, ALLOY STEEL & STAINLESS STEEL PIPES & PIPE FITTINGS MATERIAL. Triosteel is one of the leading Suppliers and Exporters of API 5L Pipe in Singapore. Triosteel also Exports to many countries like Indonesia, Iran, Saudi Arabia & many more. An API 5L pipe is manufactured by adhering to the specifications laid down by the International Organization for Standardization (ISO) 3183.

2780

buy! buy! CHEAP! Telefonie VoIP CHEAP! buy! buy! CHEAP!

2781

buy! buy! CHEAP! Telefonie VoIP CHEAP! buy! buy! CHEAP!

——————————————–

For the 2012 MLB period, we found an totals forecast Joao’s Renowned Over/Under João Zorro Gonçalves, Zcode Totals Pro, System of the time with progressions that have been successful over 98 98% ... We eventually perfected our over/under program ( Zcodesystemexclusive ), although it h-AS has brought years of investigation. Five Steps to Making a Winning MLB Method: 1. Execute appropriate cash management tools. 2. MLB rules that are comprehend. 3.Extensive testing back to make sure successful longterm results ...

——————————————–

There is always a challenge when you're dealing with the Foreign Exchange Market. That's just the nature of the beast. The best thing you can do is to learn about how the market operates as a whole so that you will be ready to meet these challenges. iq option penipu Never be misled by any profit gains in binary options. This is the number-one way traders end up losing their money and ultimately failing. Remember that the same things that make you laugh can make you cry in this market, and you can lose that $700.

——————————————–

Learning Polish has never been this fun and easy as with our podcasts Learn Polish with Polishpod101 Start today and become conversational in Polish in no time

——————————————–

The Best Website Agen Poker Resmi www.sakupoker.com Terpercaya come join

——————————————–

Do you need edmonton phone systems service ? Call complete communications today!

——————————————–

High-tech solutions for easy start-up of your IPTV/OTT-business

——————————————–

——————————————–

If you want to purchase not only one item, you have a chance to enjoy privileges. There is a sale’ tab on the site which offers a fantastic range of reduced counterfeit watches and accessories, such as sunglasses, cufflinks, watch straps and pens. Luxury Jewelry Replica At MCA.MN On Sale You get a 5% discount if you buy two pieces, this discount increases to 10% if you buy 4 pieces or more. There is free international shipping on all orders on this site. We also offer customers a free return anytime with a 100% money back guarantee.

——————————————–