Data security and compliance specialist recognised as fast-growing UK business
As one of the UK’s most established programmes for late-stage digital businesses, the Future Fifty recognises companies that have achieved fast growth during the last two years; delivering more than 5 million in yearly revenue and demonstrating at least 30% increase in year-on-year revenue.
Semafone will join other well-known fast-growth companies including UNiDAYS, Gousto, Trouva and DarkTrace. The company was also recently recognised as one of the top 100 UK businesses on The Sunday Times Lloyds SME Export Track list for 2018.
During the past two years, Semafone has experienced significant growth, both in the UK and international markets particularly in the US and APAC regions. The company opened a new North American headquarters in Boston in early 2016, with widespread interest in and adoption of its patented payment method during the first year of U.S operations. A partnership with SecureCo, a specialised payments, security and compliance company based in Sydney, has also allowed Semafone to serve customers across APAC.
Direct business and sales through channel partnerships have also proved a key part of Semafone’s continued growth; helping to secure new customers across a broad range of industry sectors including insurance, retail, not-for-profit and travel. The company now has over 85 customers in 5 continents across the world.
Tim Critchley, CEO of Semafone, said “The dedication of the entire Semafone team has been instrumental in our fast growth and international success. Being recognised as part of the Future Fifty is a tremendous honor; we are proud of our business and the enormous strides that we’ve made in just a few short years. Our technology and intellectual property is recognised, purchased and licensed the world over, which is an exciting achievement for a company that started its life as a UK start-up in 2009.
“Joining the Future Fifty will help us to continue this success, and to build our markets beyond the already impressive list of blue-chip customers that we currently work with globally.”
The full 2018 Future Fifty list can be found here: https://futurefifty.com/future-fifty-companies/
Semafone provides software to contact centres so they can take personal data securely over the telephone. Semafone’s data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact centre, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.
The company was founded in 2009 and now supports customers in 22 countries on five continents. Semafone is vertical agnostic and its extensive customer base includes companies such as AO.com, AXA, The British Heart Foundation, Rogers Communications, Santander, Sky, TalkTalk and parts of the Virgin Group.
BT offers a hosted version of Semafone’s technology – Cloud Contact PCI. Major investors of Semafone include Octopus Investments and BGF (Business Growth Fund).
Semafone has achieved the four leading security and payment accreditations: ISO 27001:2013, PA-DSS certification for Cardprotect its payment solution, PCI DSS Level 1 Service Provider and is a registered Visa Level 1 Merchant Agent.
Semafone was recognised as one of the UK’s fastest growing exporters in 2018’s Lloyds SME Export Track list.
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