Tag Archives: Tech News
NextGen 12 Roadshow is coming to Milton Keynes amid calls for the Digital Economy to be given priority as the UK economy slips back into recession. The event, being hosted by Milton Keynes Council, is to be held at the MK Dons Stadium on the 30th May as part of a sustained effort to stimulate knowledge sharing, encourage the provision of better broadband and boost the region and country’s long term prosperity.
Network Access Specialist Celebrates Record Financial Year
The Kenton Group continues to affirm itself as one of the world’s fastest growing network access specialists, with its latest financial results showing a growth rate in excess of 40 per cent, for the past year alone.
Kenton provides network access equipment and connectivity solutions for carriers, service providers, enterprises, utility companies and government bodies throughout the world. The increased financial growth rate is attributed to the company’s ethos to consistently deliver quality customer service to its expanding client portfolio, which includes BT, Talk Talk, Virgin Media and KCOM.
- ‘Design and build’ contract worth around £1 million
- Digital TV and radio networks each with two multiplexes
- Gibraltar benefits from Arqiva expertise gained in UK switchover
Arqiva has won a ‘design and build’ contract, valued at around £1 million, from the Gibraltar Regulatory Authority (GRA) to provide a digital broadcasting network in Gibraltar. The contract comes as Arqiva nears completion of the five-year digital TV switchover in the UK, which has involved the £630m re-engineering of over 1150 sites and 1200 man-years of work.
Family of high performance NAND flash silicon storage products is faster, more scalable than anything on market today
WHIPTAIL, the world leader in high performance 100% solid state storage arrays, today publicly launched INVICTA, the world’s first scale-out, modular, enterprise class solid state storage platform, as well as ACCELA, the next generation of the world’s most widely deployed all flash storage array. INVICTA and ACCELA are available now through WHIPTAIL as well as over 100 partners worldwide.
All 69 Vue cinemas will be equipped to receive feature films, trailers, advertising and live events by satellite
Arqiva has today announced that Vue Cinemas has joined Arqiva’s Digital Cinema delivery platform on the IS905 satellite. All 69 Vue cinemas will be equipped to receive automated electronic delivery of Digital Cinema Packages (DCPs) which include feature films, trailers and advertising. The cinemas will also be able to access extensive live alternative content, from sports to the arts, transmitted from all around the world by Arqiva via IS905.
“What’s my line?” – Contact centres should tear up their scripts to deliver effective customer service, says Datapoint
Contact centres are in the spotlight again as the Employment Minister, Chris Grayling, used his speech to the Policy Exchange yesterday to argue for the repatriation of overseas call centres to the UK as a valuable means of job creation. Mr Grayling blamed offshoring for poor customer service, stating: “We all know how frustrating it can be speaking to a call centre operator overseas who works from a set script but doesn’t get what your problem is.” Perhaps a somewhat misguided view, claims Jim Close, UK Managing Director at Datapoint, when in fact we should be looking less at geography and more at what causes poor customer service: