Data security and compliance specialist ranked in Lloyds SME Export Track list
The list, compiled by Fast Track, ranks 100 private small and medium sized enterprises with the fastest growing international sales over the last two years.
From 2015 to 2017 Semafone experienced significant international growth. The company opened a new North American headquarters in Boston in early 2016, resulting in significant adoption of its patented payment method during the first year of U.S operations. A partnership with SecureCo, a specialised payments, security and compliance company based in Sydney, has also allowed Semafone to serve customers across the APAC region.
Direct business and sales through channel partnerships have also proved a key part of Semafone’s continued growth; helping to secure new customers in a range of industry sectors including insurance, not for profit and travel. The company now has over 85 customers in 5 continents across the world.
Tim Critchley, CEO of Semafone, said “Our ranking in The Sunday Times list is a testament to the hard work of the entire Semafone team in growing our business both at home and abroad. As an innovative business that grew from a start-up based in the UK, we are very proud of our technology and intellectual property, which is now recognised, purchased and licensed the world over.
“Our wins in the U.S. and Canadian markets have been crucial to our growth and our cloud-based partnerships have solidified the market for our products globally, beyond the already impressive list of blue-chip clients that we serve.”
SME Export Track List was published in The Sunday Times on the 25th February 2018 and can be found in full here http://www.fasttrack.co.uk/league-tables/sme-export-track-100/league-table/.
Semafone provides software to contact centres so they can take personal data securely over the telephone. Semafone’s data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact centre, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.
The company was founded in 2009 and now supports customers in 22 countries on five continents. Semafone is vertical agnostic and its extensive customer base includes companies such as AO.com, AXA, The British Heart Foundation, Rogers Communications, Santander, Sky, TalkTalk and parts of the Virgin Group.
BT offers a hosted version of Semafone’s technology – Cloud Contact PCI. Major investors of Semafone include Octopus Investments and BGF (Business Growth Fund).
Semafone has achieved the four leading security and payment accreditations: ISO 27001:2013, PA-DSS certification for Cardprotect its payment solution, PCI DSS Level 1 Service Provider and is a registered Visa Level 1 Merchant Agent.
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