Six in ten senior decision makers predict greater business efficiency from MiFID II


16th November 2017 

Financial firms and their senior management teams currently face an uphill battle to be ready for the vast overhaul of European market rules that come into force on January 3rd with MiFID II.

Research from leading communication technology business, TeleWare, reveals that seven in ten (71%) financial firms impacted by the directive are upgrading current IT infrastructure to improve business efficiency. Nearly two thirds, (66%) have invested in people training and almost half (47%) are recruiting new members of staff.

No deadline extensions

The European Commission’s top financial services official, Valdis Dombrovski, recently ruled out any further extension of the January 3rd deadline for markets to comply with a sweeping overhaul of trading rules. Despite this, senior decision makers at financial institutions have said they can already predict the benefits of the directive for their firms. The TeleWare research reveals two thirds (65%) of financial firms believe MiFID II will ensure better employee working practices.

Legislation anticipated by most to improve trust and customer understanding

TeleWare surveyed 100 senior decision makers in UK financial services firms, of which almost six in ten (58%) believe the directive will improve business efficiency, whilst fifty-seven per cent (57%) feel the legislation will improve customer experience and trust. Furthermore, 45 per cent believe MiFID II would offer greater customer insight.

Steve Haworth, CEO at TeleWare, comments “The financial services market is flooded with information on MiFID II. Whilst the narrative tends to focus largely on the negative impact on firms, it is great to see that many believe MiFID II will have a positive impact on their business.

Businesses who take a broader view towards their MiFID II requirements can gain competitive advantage. By recording communications across all touch points along the customer journey, firms will have far greater insight which can lead to improved customer experience and increased productivity whilst meeting all their regulatory requirements.

“The FCA has warned it will be capturing ever more data with the introduction of MiFID II. It isn’t up to the compliance team to prepare for MiFID II. The entire firm needs to be aware of the directive implications and its benefits. We are here to help with any compliance recording requirement for voice, fixed line, mobile and Skype for Business; in plenty of time for the January 3rd deadline.”


Notes to editors

Survey of 100 senior decision makers in financial services undertaken by Censuswide, on behalf of TeleWare, between 5th – 10th June 2017

 

Media contacts

Jo Cresswell or Harriet King at Milk & Honey PR

020 3637 7310 or jo@milkandhoneypr.com / harriet@milkandhoneypr.com

 

About TeleWare

TeleWare, a Microsoft Gold Partner in multiple disciplines, has been a leading communications technology business for over 25 years. Its customers include some of the world’s leading multinational and local financial and professional services, IT, manufacturing, retail, health and public sector organisations. Today, TeleWare technology is used by one in every three FTSE 100 companies.

TeleWare has created single numbering solutions, pioneered cloud based recording solutions and is the worlds’ leading provider of SIM based compliant recording.  This helps businesses meet regulatory and governance requirements. TeleWare’s ability to help businesses route their communications more effectively addresses fundamental customer experience and business productivity challenges.

With innovation at its core, TeleWare designs and builds its own software products in-house. TeleWare’s innovation resulted in 2 recent Microsoft world firsts.  By routing, recording and analysing a call through the Azure platform in real time and in a fully compliant environment, it created a paradigm shift in cloud platform capabilities. A month later TeleWare did this again, being the first to migrate all fixed line operations to Azure.

Have any Question or Comment?

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

::::::::::::::::::::::::::::::::::6733:::::::::::::::::::::::::::::::::;;

:::::::::::::::::::::::::::::925:::::::::::::::::::::::::::::::

TRIO STEEL IS ONE OF THE MOST TRUSTED BRAND AND LEADING EXPORTER AND SUPPLIER OF CARBON STEEL, ALLOY STEEL & STAINLESS STEEL PIPES & PIPE FITTINGS MATERIAL. Triosteel is one of the leading Suppliers and Exporters of API 5L Pipe in Singapore. Triosteel also Exports to many countries like Indonesia, Iran, Saudi Arabia & many more. An API 5L pipe is manufactured by adhering to the specifications laid down by the International Organization for Standardization (ISO) 3183.

2780

buy! buy! CHEAP! Telefonie VoIP CHEAP! buy! buy! CHEAP!

2781

buy! buy! CHEAP! Telefonie VoIP CHEAP! buy! buy! CHEAP!

——————————————–

For the 2012 MLB period, we found an totals forecast Joao’s Renowned Over/Under João Zorro Gonçalves, Zcode Totals Pro, System of the time with progressions that have been successful over 98 98% ... We eventually perfected our over/under program ( Zcodesystemexclusive ), although it h-AS has brought years of investigation. Five Steps to Making a Winning MLB Method: 1. Execute appropriate cash management tools. 2. MLB rules that are comprehend. 3.Extensive testing back to make sure successful longterm results ...

——————————————–

There is always a challenge when you're dealing with the Foreign Exchange Market. That's just the nature of the beast. The best thing you can do is to learn about how the market operates as a whole so that you will be ready to meet these challenges. iq option penipu Never be misled by any profit gains in binary options. This is the number-one way traders end up losing their money and ultimately failing. Remember that the same things that make you laugh can make you cry in this market, and you can lose that $700.

——————————————–

Learning Polish has never been this fun and easy as with our podcasts Learn Polish with Polishpod101 Start today and become conversational in Polish in no time

——————————————–

The Best Website Agen Poker Resmi www.sakupoker.com Terpercaya come join

——————————————–

Do you need edmonton phone systems service ? Call complete communications today!

——————————————–

High-tech solutions for easy start-up of your IPTV/OTT-business

——————————————–

——————————————–

If you want to purchase not only one item, you have a chance to enjoy privileges. There is a sale’ tab on the site which offers a fantastic range of reduced counterfeit watches and accessories, such as sunglasses, cufflinks, watch straps and pens. Luxury Jewelry Replica At MCA.MN On Sale You get a 5% discount if you buy two pieces, this discount increases to 10% if you buy 4 pieces or more. There is free international shipping on all orders on this site. We also offer customers a free return anytime with a 100% money back guarantee.

——————————————–