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Semafone announces record growth


Secure payment specialist hits profit target with revenues up 38% and export business doubled

Guildford, Surrey, 26th May 2015Semafone® has announced a record trading year, achieving a 38% increase in revenues to £5.3m and doubling its overseas business to £2.5m.

Semafone, which provides secure payment technology for call centres, reached profitability for the first time with a £68,000 net profit in spite of significant investment in its new hosted solutions and one off legal costs for defending its intellectual property. Alongside its UK patent, the company was successful in its application for the same protection in the US and will be looking to extend this to new markets and technologies. Semafone now has clients in Belgium, Germany, Italy, Spain, France, Denmark, USA, Canada, Mexico, Australia, Hong Kong, Singapore and South Africa as well as in the UK.

In this financial year Semafone achieved certification for ISO 270001:2013, making it the only IT security vendor to have achieved four of the leading secure payment accreditations. The company announced a global agreement with BT and also created two new senior positions. Iain Johnston, formerly a client of Semafone during his time at Sky, took on the role of chief operating officer and Iain Sutcliffe joined the company from Avaya to become director of channel sales.

“This has been a fantastic year for Semafone,” said Tim Critchley, Semafone CEO. “We have grown both at home and overseas and we are delighted to have been ranked in this year’s Sunday Times Business SME Export Track list. It’s an exciting time for the company – as consumers start to become more aware and educated about the dangers of card breaches, the need for secure payment solutions increases worldwide – we look forward to investing further in our technology and growing our overseas business in 2015.”

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