With offices in London, Oxford, Swindon, Marlborough and Bath, leading multi-practice law firm Royds Withy King, has achieved significant efficiency gains through Zylpha’s MOJ (Ministry of Justice) portal integration software.
“We are always looking for innovative ways to put the needs of our clients and our staff first. Zylpha is an excellent example of this investment in innovation, as our teams no longer have to spend hours on the portal re-keying data that is already contained in our Visualfiles case management system. This is extremely well thought of by our managers, staff and clients.
“From Zylpha’s own analysis we know that based on our number of claims to the MOJ Portal, we save a considerable amount of time a year. By reducing the administrative processes internally, we can focus more time on other areas of the business.”
Tim Long Zylpha’s CEO welcomed these comments adding,
“Whether the firm is dealing with businesses or private individuals, Royds Withy King creates and builds excellent relationships with its clients, based on mutual respect. Indeed, the practice never stops working to make service levels the best that they can be and innovation is an important element of this strategy. One area where technology has played such a role is reducing the time taken to make the MoJ Portal submission processes considerably more efficient.
“Naturally, we are delighted that Royds Withy King has chosen Zylpha’s Portal integration to achieve this and to hear that this has both benefitted Sarah’s team and helped to increase client focus too. We look forward to working closely with them and hopefully identifying other ways in which we can make a difference.”