Rostrvm supports contact centre excellence
Trying to achieve excellence for your customers has never been more important than now, with increased competition and tough economic conditions. With this in mind, Rostrvm Solutions is sponsoring the 6th Annual North West Contact Centre Awards, which rewards such excellence.
Rostrvm Solutions, which develops and supports software applications for the contact centre and back office process management and reporting, has regularly sponsored awards and this year, 34 companies have made it to the finalist stage. Winners will be announced at the Awards Ceremony and Gala Dinner taking place on the 7th October, 2011 at the Palace Hotel, Manchester.
The awards are organised by CallNorthWest. Through the support of the University of Central Lancashire and its members, CallNorthWest has become the largest regional network of contact centres in the UK, with a membership that continues to grow every year.
Simon Wellings of Rostrvm said, “The awards are judged on both a written application and a meeting with the panel of judges, who are representatives from the North West Contact Centre Sector. We wanted to sponsor these awards because CallNorthWest has been working with the region’s contact centres for many years, helping them to overcome the obstacles to high performance, as individuals and organisations strive to achieve ‘excellence’.”
Rostrvm Solutions is proud to be celebrating 25 years of successful business.
For further information please contact Rostrvm Solutions on 0800 6122 192 or visit www.rostrvm.com
About Rostrvm Solutions www.rostrvm.com
Rostrvm Solutions is a leading provider of contact centre software applications that make call centres and contact centres work efficiently and effectively.
Based in Woking, Surrey it was established in 1986, and was previously a division of royalblue, the financial trading applications company. Rostrvm Solutions is now privately owned.
The company has built a solid reputation as a leading software developer of a suite of applications that help organisations to achieve and exceed business objectives whilst delivering personalised customer service.
The rostrvm call centre application is established across a broad spectrum of industry sectors with customers including Aviva, Canterbury City Council, EDF Energy, London Borough of Wandsworth, Nottinghamshire County Council, Insurance Dialogue Limited, Asia Risk Technologies and Telefocus