Integration with Qubit will allow retailers to achieve customer experience goals, enabling Ecommerce businesses to deliver personalization at scale
“Ecommerce companies no longer see personalization as a nice to have, but as an essential way to engage with their visitors,” said Graham Cooke, CEO of Qubit. “We’re working with brands that are leading the way when it comes to creating data-driven customer experiences. The Qubit Pro platform is a valuable stepping stone for Commerce Cloud customers wanting to integrate with a technology dedicated to powering personalization initiatives.”
As a partner, Qubit enables Salesforce Commerce Cloud retailers to deploy personalization techniques that go beyond basic targeting and product recommendations. With Qubit, retailers can build experiences across the visitor journey that speak to specific segments, from first-time visitors to long-term VIPs. The technology brings together data collection methods, advanced segmentation capabilities, and a suite of proven personalization techniques.
“Creating personalized, omni-channel experiences is now more important than ever for brands,” said Mike Wolff, SVP, ISV Sales, Salesforce. “By leveraging the power of Commerce Cloud and the new integration from Qubit, customers will now be able to collect rich data and deliver scalable personalization.”
In addition, Qubit brings the same innovative approach to personalization with Qubit Aura, the company’s AI-powered discovery product built specifically for mobile commerce and launched in late 2017. The solution is designed to unlock the mobile web channel using product discovery as the focus in the customer journey. Qubit Aura is not only improving conversion rates on mobile, but also providing a halo effect for complementary channels – in some cases a 33 percent increase in attributed revenue on desktop.
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About Salesforce Commerce Cloud
The Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce, including web, social, mobile and store. From shopping to fulfilment to customer service, the Commerce Cloud delivers 1-to-1 shopping experiences that consistently delight customers, driving increased engagement, loyalty and conversion. With embedded predictive intelligence and a robust partner ecosystem, the Commerce Cloud helps retailers deliver superior customer experiences for retailers, from planning to launch and beyond.
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Qubit is the leader in delivering highly persuasive personalization at scale. In 2018, the company was named a ‘Top Rated A/B Testing & Personalization Tool’ by TrustRadius. Leading brands in retail, travel and egaming work with Qubit to transform the way they understand and influence their customers. Companies like NET-A-PORTER, Topshop, Emirates, Ubisoft, Thomas Cook, and Ladbrokes Coral are using the Qubit personalization platform to increase revenue, build loyalty and significantly improve their marketing efficiency. Every week Qubit is used to personalize approximately $600 million in online sales. Headquartered in London, the company has offices across Europe and the U.S.
For more information, please visit: www.qubit.com
George Barker, Communications