Leading Professional Services firm will use Thunderhead’s ONE Engagement Hub to build engagement with PwC Suite customers
Michael Bailey at PwC said, “Thunderhead’s pioneering technology, the ONE Engagement Hub, is crucial to our PwC Suite service. The Suite gives our clients access to our services on-demand and in real-time. ONE has been extremely quick to deploy and allows us to give appropriate and relevant information to clients.”
Glen Manchester commented, “PwC understand that their clients require unlimited access to their invaluable and trusted advice. ONE helps PwC to deliver an intelligent service and, critically, ensures that what’s important to clients is readily available when they need it. We’re excited to be working with PwC on their vision to provide this level of service – they’re setting a new standard in meeting client expectations.”
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at http://www.pwc.com/.
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. © 2017 PwC. All rights reserved
Customers don’t always talk to you because they like you, they talk to you because they need something; they need it now and on the platform that suits them.
At Thunderhead we join up web, mobile, high street and contact centre customer experiences, connecting them with your existing CRM system giving you a multi-dimensional view of your customers.
Our intuitive ONE Engagement Hub allows you to act on the right customer need at the right time. For the first time, customer relationships can be effectively managed at scale.
Now you can interact with customers as individuals. Effortless engagement just got personal.
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