LONDON, 9 May 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has scooped two 2017 Telecoms Awards from TMT News. The company was named Best Cloud Customer Contact Technology Vendor – UK and Most Innovative Customer Communications Solution: Salesforce (CTI) Integration.
The award win follows several other victories for NewVoiceMedia including three 2017 Stevie Awards for Sales & Customer Service, recognition in Deloitte’s Technology Fast 500 EMEA programme and Softech International’s Leading Experts in Tech Awards, and further validates the company’s position as a leader in the cloud communications industry. NewVoiceMedia now serves more than 650 customers worldwide, including MobileIron, Lumesse, Vax, JustGiving and Canadian Cancer Society.
“We are delighted to have been awarded twice in the TMT News 2017 Telecoms Awards”, comments Tim Pickard, SVP Marketing at NewVoiceMedia. “Our cloud contact centre and inside sales platform is attracting some of the world’s highest-growth businesses as we continue to drive innovation that is transforming the way they connect with their customers and prospects. Winning these awards underscores our commitment to enabling our customers to deliver a personalised customer service experience, drive a more effective sales team and boost business results”.
For further information about NewVoiceMedia, visit www.newvoicemedia.com
NewVoiceMedia’s cloud contact centre and inside sales platform delivers more successful conversations.
The leading vendor’s award-winning customer contact platform helps organisations worldwide build a more personal relationship with every customer or prospect. It joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.
NewVoiceMedia’s 650+ customers include PhotoBox, MobileIron, Lumesse, Vax, JustGiving and Canadian Cancer Society. For more information, visit www.newvoicemedia.com