LONDON, November 27, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has appointed Chris Haggis as senior vice president of customer success to strengthen its customer service delivery and support functions.
Dennis Fois, president and COO at NewVoiceMedia, commented, “It gives me great pleasure to welcome Chris to this role and congratulate him on his well-deserved promotion. This is a great example of career progression at the company and an important leadership role which will ensure we are truly customer-centric in our delivery and support functions, enabling us to continue our rapid international growth with our customers at the very heart of everything we do. Chris will be extremely valuable to the business as we continue to accelerate the scale of our global operations while ensuring customer satisfaction. We look forward to his contribution to NewVoiceMedia’s future”.
Chris added, “I’m very excited to join NewVoiceMedia’s leadership team and support our continued growth while ensuring a smooth transition for our global customer base through the onboarding process and delivery of the best possible customer support”.
For more information about NewVoiceMedia, visit www.newvoicemedia.com.
NewVoiceMedia’s cloud contact centre and inside sales platform delivers more successful conversations.
The leading vendor’s award-winning customer contact platform helps organisations worldwide build a more personal relationship with every customer or prospect. It joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.
NewVoiceMedia’s 650+ customers include MobileIron, Lumesse, Vax, JustGiving and Canadian Cancer Society. For more information, visit www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.
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