LONDON, 19 January 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has appointed Olivier Gachot as Executive Vice President of North America Sales.
In his new role, Gachot will report to CEO Dennis Fois, who commented, “I’m very pleased to welcome Olivier to NewVoiceMedia as we embark on our next phase of growth, aimed at doubling turnover by 2020. We operate in a multi-billion-dollar market that is rapidly transitioning to the cloud, and Olivier is an extremely valuable customer advocate as we further accelerate our growth trajectory with particular emphasis on the North American market, while continuing to develop world-class customer success for our growing customer base”.
Gachot said, “As the only truly global platform that addresses requirements for both sales and service teams, NewVoiceMedia has a tremendous opportunity to take a leading position in a multi-billion-dollar market. I’m very excited to join the business and support its already impressive growth, while helping our customers dramatically improve their sales and deliver a better, more emotive customer experience”.
For further information about NewVoiceMedia, visit www.newvoicemedia.com.
NewVoiceMedia is a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
Its award-winning platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.
NewVoiceMedia’s 700+ customers include Canadian Cancer Society, Ebury, FCR Media, FlixBus, JustGiving, Kingston University, Lumesse, Paysafe and Vax. For more information, visit www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.
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