tekVizion to validate Skype for Business solution as part of new KCOM product roll out
As a business, KCOM is constantly evolving to continue to help customers achieve greater value from the way they interact, collaborate, and connect to improve customer experience. KCOM works with some of the UK’s biggest organisations, so it is key to ensure solutions are validated efficiently. Over the past three years, tekVizion has tested a range of KCOM products, which have subsequently been rolled out to its enterprise and small business customers.
“tekVizion’s accreditation and multiple vendor certification gives our customers peace of mind that our solutions fully integrate with their system’s software and hardware,” said Trevor Oakford, Senior Product Manager at KCOM. “tekVizion has the experience and capabilities we look for when working with large service providers. Their lab can quickly and efficiently test our products and, if a problem occurs tekVizion know what they tested and how to solve it, straight away.”
To date tekVizion has completed 15 tests with KCOM, with more to be executed in 2018 and beyond. tekVizion’s unique interoperability lab fully validates collaboration workflows and accurately verifies and certifies the service. tekVizion has approved the following products for certification on behalf of KCOM to add to its portfolio of certified supported systems: Mitel MiVB (3300); Cisco CUCM with CUBE; NEC SV9100; Unify OpenScape Voice; and Alcatel Lucent OpenTouch.
“KCOM delivers highly effective communications and collaboration solutions to an impressive list of organisations in the UK. As such, we know how important it is for them to be able to provide their customers with a fully validated, certified and automated workflow platform,” said Simon Richards, EMEA and APAC Managing Director, tekVizion. “One of our key objectives is to boost user productivity and cut costs. To be able to do that for one of the UK’s largest providers is a great proof point for our business and we are looking forward to working on many more projects together.”
tekVizion validates, certifies, and automates communications and collaboration to accelerate Connected Business. Our deep expertise and vendor neutrality makes us the most trusted partner in the industry.
KCOM is a communications and IT services provider serving businesses of all sizes across the UK, and consumers in Hull and East Yorkshire. Our business is focused on three key customer groups: large enterprises like HMRC, that need bespoke technology solutions to help them run their organisations more efficiently and securely and improve the experience they deliver to their customers; mid-sized businesses including Furniture Village, looking to increase productivity with our hosting, telephony and connectivity solutions; and residential customers in Hull and East Yorkshire, for whom we offer broadband and phone services. KCOM is made up of around 1,800 people, all of whom are focused on listening to and understanding customers so we’re better able to make their lives easier and better. KCOM began trading on the London Stock Exchange in 1999.
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