Leading media house in Kenya makes shift towards fully automated and integrated organisation
TSMG is a modern media organisation with a diverse business portfolio, comprising traditional and new media outlets and services including, the printing and distribution of newspapers including The Standard Newspaper, the oldest newspaper in East Africa, as well as broadcasting of television and radio, and internet and outdoor services.
TSMG’s management was unable to attain a clear view on how the organisation was performing and had poor access to data with the previous manual system which was in place. Information continued to be late and lacked accurate detail leading to a poor critical decision making process and reduced profitability. For example, the business had no visibility or data about the number of sales and returns of print publications across sales outlets. It was also challenging to control revenue leakages and fraudulent activity from internal and external customers.
By automating its business processes with SAP, TSMG has been able to control these major revenue leakages, and has streamlined the sales and returns process. It also has better visibility of the number of transactions completed, increased inter-departmental efficiency through transparency and integration and introduced real time analysis to adapt its market strategy for different regions, maximising profits.
TSMG relied on Invenio’s technical expertise as an SAP Gold Partner, to ensure that the business transformation was as smooth as possible. To make this automation successful, it chose to work with a specialised SAP implementation provider with vast experience in Media. Invenio’s knowledge of the media market and its customers also provided TSMG with the right consultancy and advice to take full advantage of their business change.
Orlando Lyomu, Finance Director, Standard Media Group said, “This is a significant transition for our business. We selected Invenio Business Solutions to switch from an ineffective, manual operated system to an automated and integrated system to improve efficiency and accuracy across the group. This was made possible through having a committed and experienced partner who has an expert team available 24/7. The speed of implementation for the initial phase means we are realising the benefits of SAP even more quickly than anticipated and reducing the time to achieving ROI. The reassurance which Invenio offers us around support and maintenance also gives me great confidence that we will continue to drive the maximum benefit from our SAP investment as time progresses.”
Partho Bhattacharya, CEO, Invenio Business Solutions, commented, “Many organisations still have outdated, manual, business processes which waste time and money and are often laden with inaccuracies. In order to keep up with the competition in this day and age, both up-to-date technology and know-how surrounding the implementation is essential. We are so pleased to deliver this project in Standard Media Group, who worked very hard with us on making the project successful”