BQ deploys its call centre and telephony solution on Interoute Virtual Data Centre to improve international customer and employee communications
Madrid, June 25th, 2015 – Interoute, owner operator of Europe’s largest cloud services platform has announced that BQ, a leading European technology company, has chosen Interoute Virtual Data Centre (VDC), to host its new customer and employee unified communications solution.
BQ has deployed a new telephony and call centre solution on Interoute VDC, leveraging the throughput, flexibility and scalability provided by this cloud platform. The BQ solution supports its 1,000 employees across different international offices, using Interoute VDC to provide the global reach they need.
The solution is complemented with telephony services and worldwide DDIs from Interoute with great cost savings thanks to the economies of scale provided by Interoute’s global infrastructure.
Since it was founded in Spain, BQ has grown its business inside and outside the country thanks to its latest generation technology devices catalogue and highly competitive prices, as well as its full commitment to its users through a comprehensive support service.
Mario Fernández, IT Manager at BQ, has said: “One of the main BQ objectives is to give the best user support. So, we chose Interoute to provide and guarantee the performance of our telephony service. The VoIP solution provided by Interoute meets all our needs: hosted private cloud, high availability and the ability to quickly scale and expand when needed.”
Interoute Virtual Data Centre is Interoute’s scalable, fully automated Infrastructure as a Service (IaaS) solution. Interoute VDC provides on-demand computing, storage and applications integrated into the heart of its customers’ IT infrastructure. This networked cloud replaces the need to buy, manage and maintain physical IT infrastructure and is built into Interoute’s fibre connected physical Data Centres world-wide. It’s simple to provision, scalable, compliant and cost effective.
Diego Matas, General Manager at Interoute Iberia, has added: “We are proud that a Spanish company such as BQ, committed to education and pioneering innovation in exciting fields like robotics and 3D printing, has chosen our cloud platform for its networked communications. Interoute’s networked cloud will enable BQ to continue to build upon its excellent reputation for high quality service. We look forward to working with this innovative company to support its future ICT needs.”