Mutual channel partners benefit from the ability to monitor digital performance within their clients’ EUC environments, optimise endpoints and drive end-user productivity
Designed to augment visibility into IGEL OSTM-powered endpoints, SysTrack leverages a virtual channel to provide IT organisations with a robust set of workspace analytics that gathers endpoint metrics such as CPU performance, system memory, disk usage, peripheral devices, network connectivity and latency directly from the enterprise’s IGEL-powered endpoints. Next, SysTrack directly ties the collected data to the endpoint’s active Citrix VDI sessions and presents IT organisations with telemetry they can then use to monitor, analyse and optimise their IGEL and end-user computing (EUC) environments.
“Up until now, IT organisations have had limited visibility into how performance issues at the endpoint are impacting end-user productivity. More importantly they have been missing the ability to link client-side end-user facing data regarding Citrix VDI sessions with the usage of guest resources within their infrastructure environments,” said Simon Clephan, Vice President of Business Development and Strategic Alliances, IGEL. “By teaming with Lakeside and leveraging SysTrack Workspace Analytics at the endpoint, we are effectively positioning the end-user at the center of IT, which is resulting in both a more optimised EUC environment and better performing endpoints.”
Among IGEL’s family of Citrix Ready® endpoint solutions that can now be monitored using SysTrack are the IGEL OS-powered Universal Desktop™ (UD) series multi-protocol thin clients, the IZ Series™ zero clients optimised for VDI environments, and the IGEL Universal Desktop Converter™ (UDC) which converts any x86-based endpoint, regardless of manufacturer or form factor, into an IGEL OS-powered desktop, all of which are managed through the industry-leading IGEL Universal Management Suite™ (UMS) software.
“We are pleased to be teaming with IGEL to improve end-user experience for IGEL’s powerful, software-driven endpoint management solutions,” said Dan Salinas, Vice President of Sales and Business Development, Lakeside Software. “Together, we are eliminating the guesswork when it comes to optimising VDI rollouts and endpoint performance. By providing IT organisations with endpoint visibility into their EUC infrastructure, we are enabling them to benefit from a quantifiable experience that they can quantify and improve over time.
To experience the capabilities of the IGEL OS, Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS), download here https://www.igel.com/download?utm_source=wire&utm_medium=press-release&utm_campaign=company-news&utm_term=ums-universal-desktop-converter&utm_content=IGEL-HIMSS-2018, or request free evaluation hardware.
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IGEL delivers powerful unified endpoint management software that is revolutionary in its simplicity and purpose-built for the enterprise. The company’s world-leading software products include the IGEL OS™, Universal Desktop Converter™ (UDC), IGEL Cloud Gateway™ (ICG), IGEL UD Pocket™ (UDP) and Universal Management Suite™ (UMS). These solutions enable a more secure, manageable and cost-effective endpoint management platform across nearly any x86 device. Additionally, IGEL’s German engineered and manufactured thin, zero and all-in-one client solutions deliver the industry’s best warranty (5 years), support (3 years after end of life) and management functionality. IGEL enables enterprises to precisely control all devices running IGEL OS as well as Windows OS from a single dashboard interface. IGEL has offices worldwide and is represented by partners in over 50 countries. For more information on IGEL, visit www.igel.com.
About Lakeside Software
Lakeside Software is a leader in Workspace Analytics. Through our flagship solution, SysTrack, we help IT place end users at the center of their initiatives providing them with tools to monitor, analyze and optimize end-user experience. How? SysTrack gathers performance and end-user data directly from the place end users consume IT: the endpoint. The result is an IT team with the endpoint visibility it needs to optimize environments for end-user experience and make way for business productivity. Today, you can use our technology to power four areas: Digital Experience Monitoring, IT Asset Optimization, Event Correlation and Analysis and Desktop Transformation.
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