OWS is an enabling platform for Huawei’s ICT operations. Its unique business orchestration capabilities allow non-IT-enabled operation engineers to flexibly develop operation applications, which effectively improve the efficiency and quality of operations. Currently, in this global unified operations cloud platform, Huawei has over 160,000 registered users, over 6500 registered developers, and 220 projects deployed.
For the competition, more than 160 App entries were submitted by operations engineers from around the world. After voting and judging, 10 outstanding Apps from the Middle East, Southern Africa, Latin America, Southern Pacific, China, Russia, Southern-East Asia, and CEE and Nordic European regions were selected to enter the final. These Apps included ones from the operations, purchase, subcontractor management, and sales management fields.
Shen Huifeng, Director of Huawei Assurance and Managed Services Department gave the opening speech, and expressed that as the biggest ICT operations service solution provider, Huawei should change first by using digital technology and management, then from its experience, help customers to overcome these challenges.
The contest was broadcast on iMSS. The contestants gave some exciting and energetic presentations, inspiring and entertaining the audience in the hall and online with their enthusiasm and passion. Finally, the judges selected the winner based on several criteria such as business value, generalization, innovativeness and development prospects. First Prize was awarded to the WFM-CS App from the China region. Second prize was awarded to the Salesforce Mgmt@OWS App from the Southern Pacific region and also to the ‘Battery preparation duration calculation’ App from Middle East region. Third prize was awarded to CPR (Capacity Request) Management App from the CEE and Nordic European region, Telenor PM OI App from the Southern-East Asia region and the Site WO density map App from the Southern Africa region.
Tang Qibing, President of Global Technical Services Department, Huawei gave a summary speech after the event. He explained that for the next three years, that the Global Technical Service Department must have the features of digital and software automation to transform the legacy hardware installation working model into a combined software-hardware model. He also said that the OWS platform has already established good practices in digital operations and software and that Huawei should extend its experience to other fields beyond operations.