The report evaluates solutions that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions.
According to Gartner, ‘Leaders’ are vendors that would normally be included on shortlists for IRCM solutions for large and midsized CSPs worldwide:
- They perform profitably, grow their revenue and have a presence in all major markets.
- Their functionality is above average, and their technology and scalability are leading-edge.
- They also engage in innovative projects and activities, carefully listening to their customer base and executing projects to their customers’ satisfaction.
- They are engaged in understanding the underlying and emerging patterns/trends in revenue and customer management activities, and they direct their R&D resources and investments accordingly.
“We believe Huawei’s positioning in the Leaders quadrant for the second year proves our long-term, strategic relationships with our customers,” said Wilson Zang, President of Huawei Revenue Management Domain. “Over the past year, we’ve made considerable investments, including introducing new technologies with a focus on analytics, IoT, Cloud and capabilities openness to enable CSPs to transform into digital service providers.”
Huawei’s Convergent Billing System serves more than two billion subscribers from 205 CSPs across 114 countries and regions in the world.