Fonetic dials-up compliance expertise to support customer momentum across trading floors globally


Names Jose Luis Maupoey as new Head of Compliance Products

MADRID, SPAIN. October 29, 2014 – Fonetic, the first company to offer a Trading Record Keeping Compliance Solution that directly meets the Dodd-Frank Act needs of trading floors, has appointed Jose Luis Maupoey as its new Head of Compliance Products. In his role, Jose Luis will lead Fonetic’s product compliance team to continually drive global revenue growth in Fonetic’s key markets of financial regulation and compliance.

The new appointment by Fonetic is driven by engagement with 70 percent of the world’s top 10 banks, which is seeing Fonetic working with trading floors in leading financial institutions around the world to help address their compliance requirements around trader behaviour and trade reconstruction.

Jose Luis’ brings 20 years of product sales experience to Fonetic, including nearly 10 years of implementing communication networks as a key member of one of Spain’s leading ICT companies, Unitronics.

“Jose Luis’ appointment highlights Fonetic’s significant progress in the regulatory and financial compliance market since the turn of the year,” said Juan Manuel Soto, Founder and CEO, Fonetic. “His impressive track record delivering end to end business strategy, coupled with his personal drive and determination, is exactly what we need on the front line working with our customers to tackle trader fraud.”

“Banks are looking increasingly for solutions to ease the burden of heavy financial regulation and it is our responsibility to ensure they know we are here to ease that burden,” said Jose Luis. “Fonetic is a relentless innovator in linguistic analysis and it is fantastic to join them at such an important time.”

Fonetic is a recognized leader in Voice Management solutions. Its award-winning Trading Record Keeping Compliance Solution was developed six years ago for Banco Bilbao Vizcaya Argentaria (BBVA) to proactively prevent market abuse and adhere to stringent legislation. This solution, also implemented globally in Santander, enables compliance officers to find specific, relevant communications about any given trade. By monitoring up to 84 different languages and dialects, Fonetic can reconstruct all interactions associated with a trade in moments.

About Fonetic

Fonetic helps businesses and institutions get to know and understand their customers better. The company works with major international banks, contact centres and utility companies including Vodafone, Telefónica, Santander, BBVA and Direct Line (Linea Directa). Fonetic brings social media, data analytics, sentiment analysis and unstructured data together into a single multi-channel, multi-language solution that decodes customer behaviour and makes recommendations on how to act. Its Dodd-Frank Record Keeping Compliance Solution is the only linguistic-based solution in the market

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