Cornerstone’s new, innovative approach to software implementation provides clients with personalised expert guidance, and accelerates service delivery and enables faster time-to-value and business impact for clients
Part of Cornerstone’s larger and ongoing operational excellence initiative, Cornerstone Realise’s personalised experience kicks off with an “intelligent guide” that helps clients clearly identify and share important and unique business information to inform the software implementation process. Using this information, Cornerstone experts preconfigure the solution and ensure the platform is set up to best suit the particular needs of each client, allowing them to interact with a nearly fully-configured solution within days of kickoff. The expert guidance provided throughout this experience ensures clients know what to expect every step of the way, allowing them to go live with confidence in as little as eight weeks – an up to 50 percent decrease in the average implementation delivery time.
To further support client success, Cornerstone also is adding a new service, Cornerstone Edge Transform, which automates the loading of client data into Cornerstone’s platform, further reducing the duration of the software integration process.
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“Our passionate team of experts is dedicated to helping our clients drive measurable success throughout their implementation, adoption and optimisation of the Cornerstone platform, and Cornerstone Realise is the first step in that journey. Our new methodology helps clients navigate the inevitable changes that come with any new technology and make smarter decisions that will lead to better business results,” said Kirsten Helvey, chief operating officer for Cornerstone OnDemand. “Since day one, we have put an emphasis on creating a stellar client experience, always ensuring our clients feel supported, valued and heard. Our 95 percent average annual dollar rate since inception is a testament to this commitment. We know that our success as a business is directly tied to that of our clients, and we believe Cornerstone Realise is a major leap forward in guaranteeing both Cornerstone and our clients’ businesses are built to last.”
- To learn more about the Cornerstone client experience, including Cornerstone Realise and Cornerstone Edge Transform, visit: www.cornerstoneondemand.co.uk/services.
About Cornerstone OnDemand
Cornerstone OnDemand (NASDAQ: CSOD) is a global leader in cloud-based learning and human capital management software. The company is pioneering solutions to help organisations realise the potential of the modern workforce. From recruitment, onboarding, training and collaboration, to performance management, compensation, succession planning, people administration and analytics, Cornerstone is designed to enable a lifetime of learning and development that is fundamental to the growth of employees and organisations.
Based in Santa Monica, California, the company’s solutions are used by nearly 3,000 clients worldwide, spanning more than 31 million users across 191 countries and 43 languages. To learn more about Cornerstone, visit us on Twitter, Facebook and our blog. www.cornerstoneondemand.co.uk