Cologne, Germany, Ljubljana, Slovenia and Poilley, France, 10 April 2018 – Operators should avoid blindly implementing off-the-shelf automation solutions if they want to see significant reductions in their Operational Expense (OpEx), Iskratel’s CTO warned today.
“In the midst of the changing industry landscape, operators need guidance, they need more than just a technology provider,” he said. “There is no one size fits all approach when it comes to network automation and the individual requirements of each network must be carefully considered and addressed in order deliver the huge OpEx savings operators crave. Without this expertise, operators will find their ongoing costs to be significantly higher; up to 70% in some cases.”
Slapar highlighted leading French wireless internet provider Ozone SAS as an example of where a customised solution brought additional benefits and savings. When Ozone’s customer base rapidly rose, its Customer Premises Equipment (CPE) became incompatible with its existing provisioning system, leading to manual and time-consuming activation and provisioning.
As well as providing its home gateways, Iskratel designed a software solution which includes a specific default configuration to facilitate fast activation of new customers and their services and a zero-configuration provisioning process. This automated system cut the number of help desk tickets and reduced truck rolls. A Service Level Agreement was also established, giving Ozone access to professional and responsive support.
This brought significant operational savings, reducing the time needed for reconfiguration of home gateways by 40%, the time needed for problem diagnosis by 30% and the time needed for issue resolution by 70%.
“By addressing the specific requirements and challenges of Ozone’s network, we were able to design a software solution which seamlessly integrated the third-party CPE into Ozone’s provisioning system, streamlining its operations with reduced activation and response times,” said Slapar.
“The responsive and reliable support we provide builds a partnership beyond the “usual business” and instils confidence that ongoing OpEx costs are as low as possible – something which all operators need as their networks are put under unprecedented strain.”
For more information about Iskratel and its solutions, please visit: www.iskratel.com.
With more than 70 years of experience, Iskratel is the leading European provider of communications solutions for the digital transformation of the telecommunications, transport, public safety, and energy industries. With its own R&D and manufacturing centres, over 900 employees, and a global footprint in more than 50 countries, Iskratel combines experience and expertise with creativity and innovation. Our focus is on creating cutting-edge, integrated solutions for telecommunications operators, service providers and the digitalisation of the transport, public safety and energy industries. Iskratel’s extensive know-how in call control, IMS and provisioning facilitate easy migration to next-generation networks and the introduction of SDN- and NFV-based solutions – making telco cloud a reality. For more information, please visit www.iskratel.com.
PR Contact Iskratel
Director Digital Marketing & PR
Iskratel, d. o. o., Kranj
+386 4 207 23 12
+386 51 246 759