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BigCommerce Migrates to Google Cloud Platform


More than 60,000 merchants set to benefit from faster response times and enhanced security

London, UK– January 22, 2019 – BigCommerce, the leading ecommerce platform for fast-growing and established brands, has announced the migration of its hosting infrastructure to Google Cloud Platform. Enabling more than 60,000 merchants powering online sales through BigCommerce to benefit from the industry’s fastest, most flexible and secure cloud platform. BigCommerce merchants that have been successfully migrated have seen, on average, an 81% improvement in connection times, which are now below 10 milliseconds. This has resulted in faster page load times, improved conversion and better customer experience.

In just three months, BigCommerce moved the majority of its customer base of more than 60,000 merchants to Google Cloud Platform while maintaining better than 99.99 percent uptime. Through the remainder of 2018, BigCommerce merchants experienced 100 percent uptime on the new hosting infrastructure – an important accomplishment during the busiest time of the year for retailers.

“BigCommerce has processed more than $21 billion in sales and now supports merchants in more than 120 countries. As our merchants continue to grow on the platform, we take pride in delivering world-class performance and a scalable hosting solution that works as hard as they do,” said Brian Dhatt, CTO for BigCommerce.  He continues, “Throughout our sustained growth, BigCommerce has always provided merchants a secure platform with near-perfect uptime and industry-leading performance. The decision to move to Google Cloud further extends our commitment to reliability and scalability, backed by Google Cloud’s reputation in security, performance and innovation.”

As a component of the migration, BigCommerce will leverage Google Cloud’s scalable infrastructure and global footprint, which includes 18 cloud regions and 134 points of presence around the world. This means that BigCommerce traffic enters the Google network much closer to the individual shopper, providing a faster and more reliable connection between merchants and their customers.

Backed by a rigorous system of independent verifications that certify the platform’s security, privacy and compliance controls, Google Cloud provides additional protection for BigCommerce merchants via its multi-layered approach to security, global infrastructure and round-the-clock monitoring, resulting in unprecedented resilience against DDoS attacks and other malicious behavior.

BigCommerce expects to complete the full migration by next month.

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About BigCommerce

BigCommerce is the world’s leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony and Toyota. For more information, visitwww.bigcommerce.com.

To learn more about BigCommerce’s secure web hosting and migration to Google Cloud, visitwww.bigcommerce.com/features/secure-web-hosting

BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners.

Media Contact

Harriet King

020 3637 7310

harriet@milkandhoneypr.com

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