Cape Town / London – 17 November 2017 – Dimension Data, the global USD 8 billion ICT solutions and services provider, today unveiled its health and wellness mobile app at the annual training camp of Africa’s professional cycling team, Team Dimension Data for Qhubeka. Called Phila (pee-lah), which means ‘to live’ in Nguni, the app was custom designed to…
Exhibiting on stand 302, event sponsor Axios will unveil an enhanced user interface on its leading ITSM solution assyst, the powerful capabilities of its integrated Asset Discovery (assyst ITAM) functionality and a preview of the new Kanban-style resource planning tools to help users manage their services, assets and support in a single, modern and easy-to-use application.
With much industry emphasis placed on the importance of alignment between IT and the wider business, Axios will deliver its recommendations of effectively undertaking this task within an organization in two separate speaking slots over the course of the event.
Axios Chief Technical Officer Chris Rydings will highlight the Conflicting Agendas of the CEO and CIO in an engaging presentation during the keynote session at SITS17 on Wednesday 7th June at 2:30pm in the Keynote Theatre.
Ahead of his keynote session, Chris said: “ITSM is a continuously evolving industry and that is reflected in the disparity between the needs of the CEO and CIO. Aligning these priorities with the wider business, and gaining their “buy in” is a crucial step in ensuring IT projects reach sign off and completion.”
Additionally, Axios’s Senior Managing Consultant Brian Hendry will discuss the most effective way of building an IT business case in his seminar session on Thursday 8th June, 10:30-11:10am in Theatre 1.
Brian will explain why having a comprehensive business case is critical to understanding project goals and allows for greater communication along the sometimes-complicated service delivery process. This ultimately brings IT and the business closer by creating greater transparency with regards to project lifecycle, accountability and budgeting.
Brian said: “the importance of building an effective IT investment business case should not be underestimated. Clear vision of processes and enhanced communication between parties enables organizations to deliver services at the highest standards to their end users. assyst not only facilitates this, but encourages greater Knowledge-Sharing by being built around the ITIL® best practice framework.”
About Axios Systems
For over 25 years, Axios Systems has been committed to delivering innovative IT Service Management (ITSM) and IT Asset Management (ITAM) solutions that help customers improve not only their infrastructure operations but also to enhance service delivery across business functions including HR, Facilities Management and Finance. Axios is recognized as a world leader by leading analysts and their global client base, with a 100% focus on service management technologies.
Axios’s enterprise Service Management software, assyst, is purpose-built to transform IT departments into profitable business-focused customer service teams. assyst adds tangible value to each client’s organization by building on the ITIL® framework to help solve their business challenges across the organization.
assyst is accredited for all 16 PinkVERIFY™ ITIL® processes, and was the first technology vendor to do so within a single solution.
For more information, please visit our website at www.axiossystems.com