Apple reminds iPhone X owners they’re using an OLED display


Cupertino is dealing with OLED technology’s technical limits for the first time.

Apple’s bezel-less “X” is the first iPhone with an OLED screen — a technology known for its greater contrast and saturation, but also for its tendency to get burn-in. To make sure customers understand that their $1,000 phone might suffer from image persistence in the future, the tech titan has updated the iPhone X’s display support page to explain how an OLED screen works.

The company explains that the “slight shifts in color and hue” when viewing the screen off-angle (read: not straight on) are perfectly normal. It also says OLEDs exhibit slight visual changes with long-term use, such as showing remnants of a high-contrast image displayed on the screen for extended periods of time even when it’s already showing another image.

Those two are also the most common issues Pixel 2 XL owners have with their Android Oreo devices. By pre-empting potential complaints, Apple is most likely trying to avoid facing a similar debacle. In Google’s case, though, some customers’ complaints might be warranted, since they reportedly got burn-in as soon as a week after their purchase.

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